Pre sale service
1. Provide professional consultation: provide information consultation on products, prices, technical solutions, etc. for customers at any time;
2. Provide sample service: customers can mail samples or customer managers can pick up samples at home for free proofing and mailing;
3. Provide inspection reception: customers can make an appointment to visit the factory and visit the company in person, and the company provides professional reception personnel.
1. Integrity and fairness: regardless of the contract amount, new and old customers, domestic and foreign customers, we will be honest and fair;
2. Quality and quantity guarantee: strictly implement the terms of the contract, and we will strictly abide by the product standards and conduct various quality inspections for each equipment ordered by customers.
1. Be responsible for the free installation and debugging of the equipment purchased by the customer and the free training of the technical personnel of the user, so as to ensure that the user can master the operation method of the equipment as soon as possible and put it into use as soon as possible;
2. Provide a one-year free warranty for the products purchased by the user. The warranty period starts from the date of acceptance. Within the warranty period, all the faults meeting the warranty conditions will be repaired by our company free of charge. Beyond the warranty period, maintenance costs are charged only according to the cost price;
3. AC laser provides 7 * 24-hour after-sales service, regular visits or phone calls to understand the use of customers' equipment and provide technical support services at any time.